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There have been many studies conducted on Outsource Services and they share equal success and failures stories. Successful outsource services starts with CLARITY in scope of work. With Service Level Agreement, we allocate resources for onsite response, service availability, spares management, remote access, break/fix and many more. Modular Managed IT Services Complete IT outsource […]
We are ONE (1) stop solutions provider for Small and Medium businesses. Our aim is to deliver practical but reliable solutions to meet your requirements. We are also able to provide multi-branch access to HQ server either by VPN or Remote Terminal Access. Please click here to find out what hardware and software vendors […]
We utilizes a multi-tiered support system to provide rapid response and conclusive resolution to your IT issues. We provide Offsite and Onsite IT Support for both End User Computing and IT Infrastructure support. All request for services are prioritized and routed to the appropriate support personnel for resolution. Unresolved cases are escalated to the next […]
Follow the steps below for an Ad-hoc “Attended” Remote Support: Step 1: Contact us to obtain a “Session ID”* Step 2: Enter Session ID, Your Name and Company. Step 3: Click “Connect” Step 4: When prompted, Click “Agree and Download”. Step 5: Run the downloaded file “ZA_Connect.exe” Step 6: Click “Join” to start Remote Session. […]
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